For Mainland UK deliveries Autobrite Direct uses DPD and EVRI courier services. Once your order has been processed and collected from our warehouse, you’ll receive tracking details so you can follow your delivery every step of the way.
All parcels are shipped using a next-day delivery service after dispatch. Please allow the following processing and dispatch times from the date your order is placed:
- Express Shipping: 1–2 working days
- Standard Shipping: 2–3 working days
While we aim for next-day delivery once your parcel has been dispatched, occasional courier delays may occur and are unfortunately outside of our control.
Mainland UK Standard Delivery Information
Orders under £50
Standard delivery via EVRI (2-3 working days) - £4.50
Express Delivery via EVRI (Next Working Day) - £4.95 COMING SOON
Express Delivery via DPD (Next Working Day) - £5.95 COMING SOON
Orders over £50
Standard delivery via EVRI (2-3 working days) – FREE*
Express Delivery via EVRI (Next Working Day) - £4.95 COMING SOON
Express Delivery via DPD (Next Working Day) - £5.95 COMING SOON
STANDARD DELIVERY INFORMATION
- Please allow up to 2-3 working days for your order to be prepared, dispatched and delivered.
- Deliveries are not usually made on Saturdays, Sundays, or Bank Holidays.
- Once your order has been dispatched, you will receive an email to confirm and we will provide a tracking number.
- During sale or promotional periods, your order may take a little longer to arrive.
- Free shipping does not apply to remote UK areas; Highlands and Islands of Scotland, Isle of Wight, Isle of Man and the Channel Islands. Your shipping charge will be calculated at checkout and is postcode dependant.
- Please note: Standard delivery time frames are approximate.
- Please note: A signature is required upon delivery. If you would like the parcel to be left should no one be in at the delivery address, we require instructions of where the parcel(s) can be left safely. Any parcels left, are at your own risk.
EXPRESS DELIVERY INFORMATION
Orders placed by 2pm Monday–Thursday will be delivered the next working day (stock dependent).
Orders placed Friday, Saturday or Sunday will be delivered on Tuesday.
Orders placed after 2pm will be delivered within 2 working days.
Orders will be delivered Monday–Friday’s (excluding bank or public holidays).
Not available for remote UK areas; Highlands and Islands of Scotland, Isle of Wight and the Isle of Man and the Channel Islands for the following postcodes:
Postcode Exclusions Include: AB31–AB56, IV1–IV63, KW1–KW14, PA21–PA38, PH4–PH50, BT, HS, IV1–IV99, KA27–KA28, KW15–KW17, PA20–PA78, PH42–PH44, PO30-PO41, ZE, IM, GY, JE, BF, HA4 6EP
Please note, a signature required upon delivery. If you would like the parcel to be left should no one be in at the delivery address, we require instructions of where the parcel(s) can be left safely. Any parcels left, are left at your own risk.
During promotional/sale periods, your order may take a little longer to arrive.
Scottish Highlands, Scottish Islands, Isle of Wight, Isle of Man, Channel Islands (Jersey and Guernsey), Alderney, Herm & Sark
STANDARD DELIVERY VIA EVRI (2-5 WORKING DAYS) - £8.95
Please allow up to 8 working days for your order to be prepared, dispatched and delivered.
Deliveries are not usually made on Saturdays, Sundays or Bank Holidays.
Once your order has been dispatched, you will receive an email to confirm and a tracking number.
Please note, a signature is required upon delivery. If you would like the parcel to be left should no one be in at the delivery address, we require instructions of where the parcel(s) can be left safely. Any parcels left, are at your own risk.
During promotional / sale periods, your order may take a little longer to arrive.
Ireland
If you are located in the Republic of Ireland or Northern Ireland, please note that we do not currently ship directly from our Mainland UK warehouse.
However, we do have a network of trusted stockists throughout Ireland who will be able to assist you with placing orders and purchasing the product range locally.
Europe
Unfortunately, due to increasing export restrictions and rising international shipping costs, we have made the difficult decision to suspend shipping to European countries for the foreseeable future.
However, products are still widely available across Europe through our trusted stockists and distributors, allowing you to continue purchasing the Autobrite Direct range locally.
GENERAL
Please note: we are not liable for delayed or missed deliveries due to incorrect details being provided at point of order.
If you can't accept delivery of your parcel for any reason, we may charge you the full shipping fee to resend it.
We're not responsible for any parcels that are delivered incorrectly due to incorrect details provided by the customer.
If the courier returns the item to us, we'll add it back to our stock and credit your account for the order total, minus the fee the courier charges us for the return. You'll need to place a new order to have the item reshipped.