Delivery & Returns


Shipping

Autobrite Direct deliveries to Mainland UK are made using DPD. You will receive tracking information once your order has been processed and collected from our warehouse. All orders are shipped using a next-day service once they have been packed, please take into consideration orders can take 1-2 working days from the date of ordering (for express shipping), orders can take 2-3 working days from the date of ordering (for economy shipping) and orders can take 3-5 working days from the date of ordering (for FREE SHIPPING OVER £50) as they go through the dispatch process, staff sickness and courier delays may affect next-day delivery and cannot always be guaranteed. Please note Scottish Highlands maybe a higher cost of shipping. If you live in The Republic Ireland or Northern Ireland please note we do have our own Distributer over there with plenty of stockists who can help you with your orders as we do not ship direct to NI or ROI from our HQ.

Free Shipping Minimum Spend*

*Our free shipping service incurs a £50 minimum spend - this service takes between 3-5 working days to be delivered within UK mainland.

Good news, Free Shipping is available on orders with a minimum spend of £50 (At selected times throughout the year). 

This only applies to retail customers that live in the Mainland UK, it does NOT apply to Trade customers.

Free shipping may not apply to Scottish Highlands. Your shipping will be calculated in the checkout.

Please note:

*Free Shipping is NOT offered during any sale, and the above shipping fees will be applied to your order.

*Transit times may vary during busy periods

*Please note, couriers do not deliver on bank holidays.

Express Shipping (next working day)

We now have an Express shipping service which now means if you are based in the UK mainland you can enjoy your AD products within 1-2 working days (Monday-Friday). Orders will have to be placed before 2pm on the date or order to receive your goods the next working day.

Economy Shipping (2-3 working days)

We now have an Economy shipping service which now means if you are based in the UK mainland you can enjoy your AD products within 2-3 working days (Monday-Friday).

Extended Shipping Times

Usual dispatch time is 1-2 working days. During sale periods it can get very busy, all orders placed during a sale will be subject to a 3-4 weeks dispatch time. However, we endeavour to ship all orders as quickly as possible and apologise for any inconvenience.

Europe

Unfortunately due to the ever-increasing export restrictions and shipping costs, we have taken the decision not to ship to European countries for the foreseeable future. We will review this situation in a few month’s time. We do have a number of stockists all over Europe where you can buy the Autobrite Direct product range from. Please see the map on our website to find your nearest stockist.